We develop the communications professionals who define how the world is understood.
Most communication training was built for a world that no longer exists. The Open Letta Institute is the advanced learning and research arm of Open Letta Communications, built for what comes next: a world where AI reshapes how messages travel and cultures collide faster than institutions can adapt. Our programmes are designed for applied learning and organisational capability, not certificates that sit in a drawer.
Our Programmes
AI is reshaping how organisations communicate. Most professionals are not ready. The Open Letta Institute changes that. Our programmes take communications professionals from foundational AI literacy through strategic leadership to certified expertise. Each level solves a different problem. Start where you are. Progress at your pace.
The Open Letta Insitute
We work with executives, leadership teams, communication professionals, and global organisations to build communication ecosystems that are:
Strategic
Grounded in data, insight, and decisions that hold up under pressure.
Human centred
Psychologically safe, ethical, and emotionally intelligent.
Culturally fluent
Built for organisations operating across continents, not organisations that are merely aware other cultures exist.
AI enhanced
Using technology to extend human judgement, never to replace the human voice.
Programme Details
- Duration: 5 sessions x 3 hours (15 CPD hours)
- Delivery: Online (Zoom) or In Person (2.5 day intensive)
- For: Communications professionals, PR and marketing managers, NGO communications officers, founders, content creators, university students
- Certificate: Open Letta Institute Certificate of Completion + CPD hours statement
This programme takes you from casual AI use to confident, multi platform fluency across ChatGPT, Claude, Gemini, Grok, NotebookLM, Copilot, Perplexity, and Canva AI. You will learn when to use which tool, how to design structured prompts using the GCAO architecture, and how to build an AI workflow you can implement immediately. 14 hands on exercises. A personal prompt library, platform preference matrix, and AI communications policy you take home.
Programme Details
- Duration: 4 sessions x 3 hours (12 CPD hours)
- Delivery: Online (Zoom) or In Person (2 day intensive)
- For: Communications managers, team leads, PR directors, heads of communications, senior marketing managers
- Pre-requisites: Completion of Level 1 or equivalent AI fluency
- Certificate: Open Letta Institute Certificate in AI Communications Strategy
You know how to use AI. Now learn how to lead a team that uses it. This programme teaches communications managers and directors how to audit their function for AI opportunity, design workflows that integrate AI at the right points, upskill their teams without disrupting delivery, and build the 12 month integration roadmap leadership is asking for.
Programme Details
- Duration: 3 sessions x 3 hours (9 CPD hours)
- Delivery: Online (Zoom) or In Person (1.5 day intensive)
- For: C-suite executives, communications directors, legal and compliance officers, board members, NGO leadership
- Pre-requisites : Senior leadership responsibility. Level 1 or 2 recommended but not required.
- Certificate: Open Letta Institute Certificate in AI Communications Governance
AI is already being used across your organisation, whether you sanctioned it or not. This programme gives executives and compliance leaders the governance frameworks to manage AI risk, navigate the EU AI Act and GDPR, and build organisational policy that protects reputation without killing innovation.
Programme Details
- Duration: Self paced (4 to 8 weeks) + 1 day professional review
- Delivery: Portfolio submission (online) + Professional Review (online or in person)
- For: Communications professionals seeking formal accreditation in AI for communications
- Pre-requisites: Level 1 + at least one of Level 2 or Level 3. Minimum 2 years professional experience.
- Certificate: Open Letta Certified AI Communications Professional (OLCACP)
The credential. A structured assessment pathway that formally recognises your competence in AI strategy, practice, and governance for communications. Submit a professional portfolio, complete a capstone project, undergo a professional review, and earn the OLCACP designation.
- Practical
- Built for the Real World
